Versand
OVERVIEW
NATIONAL SHIPPING:
Free shipping is offered on domestic orders over $100! You must add $100 or more before shipping. Offer only valid for Standard Shipping.
After placing your order, you can expect it to ship within 3 to 4 business days. Please note that processing times may vary during new product launches.
Once your order has been shipped, you will receive an email confirmation.
It is the customer's responsibility to ensure the accuracy and security of the shipping address provided. We will not be responsible for incorrectly entered shipping information or packages left, stolen or lost from an unreliable or unsafe shipping address. Customer is responsible for paying the reshipping cost of any package returned to sender due to delivery problems.
NOTE: Please be advised that our shipping is exclusively handled through BM Cargo, and all shipments are insured for your peace of mind. Prior to placing an order, we kindly request you to verify if BM Cargo operates in your city.
If BM Cargo does not have a presence in your city, rest assured that your order will be forwarded to the nearest location where BM Cargo services are available. Please take a moment to confirm the availability of BM Cargo in your city to ensure a smooth delivery process.
It's important to note that BM Cargo does not offer door-to-door delivery services. Upon arrival at the designated BM Cargo location, you will be required to personally pick up your package from the BM Cargo shop.
We value your understanding and cooperation in ensuring a seamless delivery experience. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
INTERNATIONAL SHIPPING
EUROPE:
Shipping to Europe is priced at a flat rate of $60. Your package will be shipped via FedEx, ensuring reliable and timely delivery. Additionally, rest assured that your shipment includes added protection for added peace of mind.
After placing your order, you can expect it to ship within 7 to 14 business days. Please note that processing times may vary during new product launches.
Once your order has been shipped, you will receive an email confirmation.
It is the customer's responsibility to ensure the accuracy and security of the shipping address provided. We will not be responsible for incorrectly entered shipping information or packages left, stolen or lost from an unreliable or unsafe shipping address. Customer is responsible for paying the reshipping cost of any package returned to sender due to delivery problems.
NOTE: All packages are shipped out of our Punta Cana studio. International packages may be subject to customs, duties or other fees which are not included in our shipping rate and are the customer's responsibility to cover.
USA/CANADA:
Shipping to the United States is available at a flat rate of $50. We entrust FedEx to handle the delivery of your package, ensuring a secure and efficient transit. Your shipment to the US also comes with added protection for that extra layer of security.
After placing your order, you can expect it to ship within 7 to 14 business days. Please note that processing times may vary during new product launches.
Once your order has been shipped, you will receive an email confirmation.
It is the customer's responsibility to ensure the accuracy and security of the shipping address provided. We will not be responsible for incorrectly entered shipping information or packages left, stolen or lost from an unreliable or unsafe shipping address. Customer is responsible for paying the reshipping cost of any package returned to sender due to delivery problems.
NOTE: All packages are shipped out of our Punta Cana studio. International packages may be subject to customs, duties or other fees which are not included in our shipping rate and are the customer's responsibility to cover.
For further inquiries, don't hesitate to reach out to our dedicated customer service team: melusina.rd@gmail.com